Beam Privacy Policy
Effective October 20, 2026
Beam Screens is the iPhone and iPad companion to the Beam digital signage service. This policy describes information handled by the app and the service when you use a Beam workspace.
Information Beam handles
- Account information: your name, email address, sign-in provider identifier, workspace memberships, and permissions. Apple, Google, or Beam email authentication verifies your identity. Beam stores the app session in the device Keychain.
- Workspace content: photos, videos, files, media metadata, playlists, screen names and locations, screen assignments, and schedules that you or your organization provide.
- Player information: Player identifiers, connectivity, software and playback status, current content, health reports, and the results of requested actions. An authorized operator can request a timestamped screen snapshot. Beam does not continuously capture screens.
- Service and security records: authentication, access, operational action, error, and diagnostic records needed to operate, secure, and support the service.
How information is used
Beam uses this information to authenticate users, enforce workspace permissions, store and deliver signage content, report Player status, perform requested operations, troubleshoot failures, and protect the service. The app does not include advertising or third-party advertising analytics and does not track you across other companies' apps or websites.
Permissions and nearby Player setup
Camera access is used to scan the setup code on a TV. Bluetooth connects to the matching nearby Beam Player during setup. Wi-Fi credentials entered during this process are sent locally to that Player over an encrypted Bluetooth connection; they are not uploaded to the Beam service. The system photo and file pickers let you choose which media to upload. Beam does not request access to your entire photo library. Camera and Bluetooth access are optional for everyday workspace inspection and can be changed in iOS Settings.
Sharing and service providers
Workspace information is available to authorized members according to their permissions. Beam uses Amazon Web Services for hosting, authentication, private storage, and operational records. Sign-in providers process authentication according to their own policies. Information may also be disclosed when required by law or when necessary to protect the service. Beam does not sell your personal information.
Retention and deletion
Account and workspace information is retained while needed to provide the service, support your organization, and meet security or legal obligations. Operational records and backups may remain for their configured retention periods. Signing out removes the local app session; uninstalling the app does not delete your service account or workspace data.
Delete your account
You can delete your personal Beam account in the app. Open the account menu and choose Delete Account. If you cannot enter a workspace, choose Delete an existing account on the sign-in screen; this is also available to users waiting for workspace approval.
Verify your identity with the sign-in method associated with the account, review the account shown, type DELETE, and choose Permanently delete account. Verification is valid for ten minutes. Nothing is deleted until you confirm. If you are the last active Platform Administrator, assign another active Platform Administrator before deleting your account.
Deletion removes your personal Beam profile, Beam sign-in, and workspace memberships, and removes your personal identifiers from account activity. Company workspaces, screens, playlists, shared media, and cached signage content remain with the company. Deleting your Beam account does not delete your Apple or Google account.
If deletion is interrupted after you confirm, workspace access is revoked and the app lets you retry the remaining cleanup. The app keeps recovery information in this device's Keychain, and the service protects temporary provider tokens with encryption. Recovery is available for up to seven days. When deletion finishes, the service replaces the recovery record with a temporary receipt containing no name, email address, provider token, or Beam user identifier. Expired recovery information and receipts are scheduled for automatic removal.
Contact donnoel@icloud.com if you need help with deletion, or to request access to or correction of personal information. We may need to verify your identity and coordinate with your workspace administrator for requests involving company content.
Children
Beam is a business operations service and is not directed at children.
Contact and changes
Beam is provided by Don Noel. Contact donnoel@icloud.com with privacy questions. Material updates to this policy will be reflected on this page with a revised effective date.